Our Work

 

O2

Random acts of kindness

As a development of the O2 ticketing system we built, we created a trackable ordering system for O2 Platinum gifts, making it easier for managers to sort out. We built it end-to-end and streamlined the process.

We took away the hassle, sourcing and delivering the goods. We got great feedback from Managers and O2 got an instant increase in the Customer Service Index, all strengthening the O2 brand.

What we did

  • Web design and development
  • Copywriting
  • Hosting
  • Sourcing and fulfilment

Could we do the same for you?

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What our client said

“We’ve always looked after our customers, but the sites we use now make it so much easier to thank customers. It saves our account managers a lot of time, so they use it more often. The response we get from customers is amazing, they really appreciate what we do – especially if it’s unexpected. Wrights play a key role in developing and maintaining the sites as well as the sourcing, fulfilment and mailing of the gifts we send out.”

Penny Ormsby, O2 Marketing Manager

About Penny Ormsby, O2 Marketing Manager

O2 is the commercial brand of Telefónica UK Limited and is a leading digital communications company with the highest customer satisfaction for any mobile provider according to Ofcom.

Contact Us

 

Tel: 01484 681328

Wrights Marketing
River House, Miry Lane, Thongsbridge, Holmfirth HD9 7SA